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Privacy Policy

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At CG Autoshop, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains what information we collect through this website, how we use it, and your rights under UK data protection law.

1. Who we are

CG Autoshop
Unit 4 Hardknott Road
Bromborough, Wirral
CH62 3QB
Email: cgautoshopltd@gmail.com
Phone: 07703 185421

For the purposes of data protection law, CG Autoshop is the data controller for the personal information collected through this website.

2. What information we may collect

We may collect and process the following information when you use our website or contact us:

  • your name

  • your phone number

  • your email address

  • your vehicle details, where you provide them

  • details about the service you are enquiring about

  • any information you include in a contact form, quote request, or email

  • technical information such as IP address, browser type, device information, and website usage data

  • cookie-related data where cookies are in use

3. How we collect your information

We may collect your personal data when:

  • you complete a contact or enquiry form on the website

  • you email or call us directly

  • you request a quote or booking

  • you subscribe to updates, where that option is available

  • you browse the website

The CG Autoshop website includes contact and submission features, including a contact form and a subscribe form.

4. How we use your information

We use your information to:

  • respond to enquiries

  • provide quotes

  • arrange bookings and vehicle repairs

  • communicate with you about requested services

  • improve our website and customer experience

  • maintain internal business records

  • comply with legal or regulatory obligations

We will only use your personal data where we have a lawful basis to do so, including:

  • your consent

  • performance of a contract or taking steps at your request before entering into a contract

  • compliance with a legal obligation

  • our legitimate interests in running and improving our business

5. Marketing

We will not send you unsolicited marketing emails or messages. Where marketing is used, we will only do so where we have an appropriate legal basis, such as your consent or another lawful basis permitted by law. You can ask us to stop marketing communications at any time by contacting us.

6. Sharing your information

We do not sell your personal data.

We may share your information only where necessary with trusted third parties, such as:

  • website hosting or website support providers

  • email or communications providers

  • payment, bookkeeping, or professional advisers

  • legal or regulatory authorities where required

Any third party handling data on our behalf must do so securely and only for authorised purposes.

7. Cookies and website analytics

Our website may use cookies or similar technologies to help the site function properly, understand how visitors use the website, and improve performance.

Cookies may include:

  • essential cookies required for website functionality

  • analytics cookies to help us understand website traffic and usage

  • preference cookies that remember settings or choices

You can usually control cookies through your browser settings. If a cookie banner is in place on the site, you can also manage your preferences there.

The site is built on Wix, as stated in the site footer, so certain cookies or technical data may also be processed through that platform to provide site functionality.

8. How long we keep your data

We keep personal data only for as long as necessary for the purposes for which it was collected, including meeting legal, accounting, or record-keeping requirements.

Enquiry data that does not lead to ongoing work will usually be retained only for a reasonable period. Data relating to customer work, invoices, or transactions may be kept longer where required for legal, tax, or business record purposes.

9. How we protect your information

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Under UK data protection law, you may have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your data in certain circumstances

  • object to processing in certain circumstances

  • request restriction of processing

  • request transfer of your data where applicable

  • withdraw consent where processing is based on consent

  • complain to the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details above.

11. Third-party links

This website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those external websites. You should read their privacy policies separately.

12. Children’s privacy

This website is not intended for children, and we do not knowingly collect personal data from children.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law, our services, or how we operate. Any updates will be posted on this page with a revised effective date.

14. Contact us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact:

CG Autoshop
Unit 4 Hardknott Road
Bromborough, Wirral
CH62 3QB
Email: cgautoshopltd@gmail.com
Phone: 07703 185421

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